MASTER SOCIAL WORKER MSW
Company: Fresenius Medical Care North America
Location: Palm Bay
Posted on: October 22, 2024
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Job Description:
PURPOSE AND SCOPE:Provides psychosocial services to patients
treated by the facility including in-center and home dialysis
patients (if applicable) utilizing Social Work Theory of Human
Behavior and accepted methods of social work practice. Works with
the health care team to promote positive adjustment, rehabilitation
and improved quality of life for our patients. In collaboration
with the interdisciplinary team, informs, educates and supports
staff in understanding the emotional, psychological and behavioral
impact of Chronic Kidney Disease on the patient and family to
ensure comprehensive quality care of our patients. Supports the
Fresenius Kidney Care (FKC) commitment to the Quality Indicators
and Outcomes and Quality Assessment and Improvement (QAI)
Activities, including those related to patient satisfaction and
quality of life and actively participates in process improvement
activities that enhance the likelihood that patients will achieve
the FKC Quality Goals. This is an entry level MSW role.PRINCIPAL
DUTIES AND RESPONSIBILITIES:Patient Assessment / Care Planning /
CounselingAs a member of the interdisciplinary team, assesses
patients' psychosocial status, strengths and areas of need that may
affect rehabilitation and optimal treatment outcomes as part of the
comprehensive patient assessment.Participates in care planning in
collaboration with the patient and healthcare team to identify
effective interventions that will help the patient meet
rehabilitation, treatment goals, and improve quality of
life.Utilizes FKC patient education programs, established social
work theory and methods, social work focused interventions, and
quality of life measurement instruments as part of assessment and
care planning to address barriers and meet patient treatment
goals.Provides monitoring and interventions for the patient to
adjust to dialysis and achieve optimal psychosocial status and
quality of life.Provides supportive counseling services to patients
as permitted within the scope of their clinical training and state
license.Provides educational and goal directed counseling to
patients who are seeking transplant.Provides information and
assists the team and patient with referral to community resources
(home health services, vocational rehabilitation, etc.) to
facilitate optimal treatment outcomes.Maintains current knowledge
regarding local vocational/educational rehabilitation programs and
assist patients with referral and access to vocational
rehabilitation to enable them to remain employed, become employed
or receive education.Assesses patient awareness of advance
directives; assists with accessing advance directive
forms/information and facilitates discussion of advance directive
wishes, if necessary, with the healthcare team and the patient's
family/support persons.In collaboration with the physician and
nurse, participates in the discussion of patient DNR status in the
facility to ensure patient and/or family understand and make an
informed decision about their care.Knowledgeable of and adheres to
FMCNA Social Work Policy and Measuring Patient Physical and Mental
Function Policy, including documentation.Documents based on MSW
interaction and interventions provided to patient and/or
family.QualityProvides psychosocial support and/or Social Work
Focused Interventions to address non-adherence, quality outcome,
and quality of life concerns for all patients based on acuity
level.Participates in monthly Quality review meetings with the
interdisciplinary team. Reports on quality indicators related to
adherence, such as Missed and Shortened Treatments, Quality of Life
Trends, and Service Recovery.Patient EducationAssesses patient
knowledge of kidney disease for barriers that may affect adherence
to treatment. Works with patient, family and health care team to
provide education tailored to the patient's learning style,
communication barriers, and needs.With other members of the
interdisciplinary team, provides appropriate information about all
treatment modalities.Facilitates the transplant referral process
and collaborates with interdisciplinary team on transplant waitlist
management.Provides ongoing education to patient/family regarding
psychosocial issues related to End Stage Renal Disease (ESRD) and
all support services that are available.Reviews patient rights and
responsibilities, grievance information (company and network) and
other facilities policies with patient and/or the patients'
representative to ensure patients' understanding of the rights and
expectations of them.Collaborates with the team on appropriate QAI
activities.Patient Admission and Continuity of CareReviews Patient
Rights and Responsibilities, Grievance Procedure & Important
Numbers Handout, FKC Non-discrimination policy, DNR Statement (if
applicable) and address any immediate needs/concerns.Understands
the referral and admission process and supports the clinic in
regard to the patient needs for scheduling to maximize adherence
and adjustment.The Social Worker will interview the patient to
identify root causes or concerns for the discharge request, (i.e.
transfer to hospice, relocation, dissatisfaction with services or
staff) and share causes/concerns with operational
leadership.Insurance and Financial AssistanceCollaborates and
functions as a liaison for patient with Insurance Coordinators to
address issues related to insurance.In collaboration with Insurance
Coordinators, provides information and education to patients about
payment to dialysis (federal, state, commercial insurance, state
renal programs, AKF HIPP, and entitlement programs).Collaborates
with the Insurance Coordinator of any changes to patient state that
impacts insurance i.e. transplantation, discharged, loss of
coverage, or extended travel.Refers patients to patient billing
solutions (PBS) department for questions/concerns in regard to
treatment related billsStaff RelatedAssists with interview process
and decision to hire new personnel if requested by SW
Manager/Senior Manager.Works with the administrative support staff
to maintain updated patient resource lists (e.g. maintain updated
list of transportation resources).Provides training to staff
pertaining to psychosocial topics as needed.Contributes and
participates with weekly team huddles. Discusses any urgent patient
issues with staff.Adheres to work defined caseload guidelines based
on state regulatory requirements.Performs other related duties as
assigned.PHYSICAL DEMANDS AND WORKING CONDITIONS:The physical
demands and work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.Travel required (if multiple facilities or home
visits, if applicable)SUPERVISION:NoneEDUCATION AND REQUIRED
CREDENTIALS:Masters in Social WorkMust have state required
licenseMeets the applicable scope of practice board and licensure
requirements in effect in the State in which they are
employedEXPERIENCE AND SKILLS:0 - 2 years' related experienceEO/AA
Employer: Minorities/Females/Veterans/Disability/Sexual
Orientation/Gender IdentityFresenius Medical Care North America
maintains a drug-free workplace in accordance with applicable
federal and state laws.
Keywords: Fresenius Medical Care North America, Wellington , MASTER SOCIAL WORKER MSW, Healthcare , Palm Bay, Florida
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