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Member Care Advisor

Company: VirtualVocations
Location: Pompano Beach
Posted on: February 1, 2025

Job Description:

A company is looking for a Member Care Advisor, fully remote.



Key Responsibilities

Develop in-depth knowledge of products, customer needs, and the insurance market
Serve as the first line of contact for customer inquiries and coordinate with internal teams to resolve issues
Manage the full customer relationship lifecycle, from initial inquiries to post-purchase support


Required Qualifications

Experience in customer success roles, preferably in a durable medical equipment (DME) company
Strong dedication to customer satisfaction and exceeding expectations
Ability to work independently and creatively in a fast-paced startup environment
Passion for consumer healthcare and improving patient lives

Keywords: VirtualVocations, Wellington , Member Care Advisor, Other , Pompano Beach, Florida

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